Hardware Services
C-Tech offers full range of appliances for every IT solution for the variable IT environments through our pre-sales specialists to discover the existing factors in your IT environment, especially those factors which usually costs huge budget to deliver the most effective solution that meets your needs.
We are here to develop your business interest, and save your budget. C-Tech has established partnerships with almost 10+ leading global IT Vendors such as HP, Lenovo, Dell EMC, Cisco, Fortinet, Aruba, APC Schneider and more.
Pre-sales Consultancy
We study the customer’s scope of work, design, size and provide a solution.
Standard Features:
- Presentations
- Demos
- Offers
- Responding to RFI’s and RFP’s
Optional Features:
- Proof of concepts (when applicable)
After-sales Consultancy
We deliver Warranty Services and Hardware support for out-of-warranty cases.
Standard Features:
- Trouble Shooting
- Failure Diagnostics
- Repair
- Online Support
Optional Features:
- Provide Spare Parts (for out of warranty cases)
- Pickup and Return Services
- Hardware Upgrade
After-sales Support
We provide Controlled Delivery, Supply Chain, Pickup & Return Services, and Insurance.
Standard Features:
- On-Site Delivery
- Supply Chain
- Insurance
Optional Features:
- Pickup and Return Services
- Long Distance Delivery (Air freight/Sea freight)